Sales & Service Network/Parts & Service

At Thermal Care, our commitment to customers goes far beyond the sale. We understand that reliable, efficient cooling is critical to your operations - every day. Our suite of aftermarket programs is designed to ensure your equipment continues to deliver peak performance, year after year. With a friendly, expert team and a full spectrum of service, maintenance, and training options, Thermal Care stands by you, every step of the way.

Technical support and warranty  - +39 041 5768 803

helpdesk@thermalcare.piovan.com

Replacement and spare parts - +39 041 5768 810

spareparts@thermalcare.piovan.com 

Why Choose Thermal Care After-Sale Services?

  • Dedicated support from knowledgeable professionals
  • Customizable programs to fit your operational needs
  • Proactive maintenance to minimize downtime
  • Comprehensive training for your team
  • Easy access to parts, service, and expertise

Unparalleled Support So You Can Cool With Confidence

Our after-sale support delivers unmatched value across eight essential service areas—from responsive help desk and warranty coordination, proactive maintenance, and hands-on training, to expert refurbishment, genuine spare parts, engineering support, turnkey installations, and energy optimization. No other brand can match Thermal Care’s global presence and deep expertise, serving a vast range of industries with industrial cooling solutions tailored to your needs. You can rely on Thermal Care for reliable performance, cost savings, and peace of mind—every step of your process cooling journey. Contact Thermal Care today and experience the difference that true industry leadership makes.

your partner for heat transfer systems

Industries We Serve

Anodizing & Plating
Anodizing & Plating

Thermal Care is a leading manufacturer of industrial process cooling equipment for the Metal and Surface Finishing Industry.

Botanical Oil Extraction
Botanical Oil Extraction

Maintaining a precise setpoint temperatures is necessary to produce high-quality essential oils. Count on Thermal Care application specialists to understand your process.

Brewery & Distillery Glycol Chillers
Brewery & Distillery Glycol Chillers

There are several important factors to consider when selecting a brewery chiller, chillers for wineries, or chillers for distilleries, including brew house capacity, and more.

Chemical
Chemical

Thermal Care is a leading manufacturer of industrial process heating and cooling equipment for chemical applications.

Dairy
Dairy

Thermal Care is the perfect solution for your dairy application's needs with a complete line of chillers, and custom tank systems.

Data Center
Data Center

Thermal Care is a leading manufacturer of heating and cooling equipment, and can perfectly support mission critical data center cooling needs.

Die Casting
Die Casting

Thermal Care has a complete line of heating & cooling equipment including chillers, and custom tank systems to serve die casting.

Food & Beverage
Food & Beverage

Since 1969, Thermal Care has been a leading manufacturer of industrial process heating and cooling equipment in the food industry.

Heat Treating & Induction
Heat Treating & Induction

Thermal Care is a leading manufacturer of a diverse line of industrial process cooling equipment for the Heat Treating Industry.

Medical & Pharmaceutical
Medical & Pharmaceutical

For over 50 years, Thermal Care has provided industrial process heating and cooling equipment and systems to the medical industry.

Plastics
Plastics

With so much relying on the right solution, you need process cooling equipment for plastics applications from Thermal Care you can depend on.

Ice Rink Chiller & Cooling Systems
Ice Rink Chiller & Cooling Systems

Ice Rink chillers from Thermal Care are specifically designed to provide proper ice building conditions and ice maintenance.

Lasers
Lasers

Whether it is for Yag lasers, CO2 lasers, or fiber lasers, Thermal Care laser chillers are the correct choice for your application.

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